Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.4/5 8,225 reviews

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Description

Hotel extras

  • The ALLSAFE label represents our cleanliness standards

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,225 reviews

TripAdvisor Rating  4.5/5  12,187 reviews

Certificate of excellence 2023

Truly excellent customer service

TripAdvisor rating 5.0/5

roseimogen TripAdvisor review

Really really excellent customer service. Honestly don’t know how they could have done more, we are moving to a new country and they made everything so smooth. Danus in particular was incredible. He was professional, efficient and really warm. The beds were super comfy and we feel excited for our new adventure having had a great experience here.

Super helpful and friendly staff

TripAdvisor rating 5.0/5

Departure778411 TripAdvisor review

Incredibly friendly and helpful staff. We are moving to the US with work and had a baby and enough bags to live out of for 2 months while we find a place. The bags were taken out of our hands the moment we got into the hotel and nothing was too much hassle for the team. Made it really easy to stay and relax before our flight.

Excellent service and convenient location

TripAdvisor rating 5.0/5

Margherita S Business - TripAdvisor review

Forough at reception was exceptional and went out of her way to ensure my experience was extremely positive, as a busy and stressed business woman it made all the difference to my I would highly recommend her and this hotel for an airport stay for convenience and quality of service

Great Service

TripAdvisor rating 5.0/5

Paul R TripAdvisor review

We had drinks and dinner in the La Terrasse bar. We were attended to by a lovely bright and attentive young lady named Shivani. Her attention to detail, great level of service, friendly personality and overall level of care along with her knowledge of food and beverages available was exceptional. She is a fantastic asset to the Sofitel Hotel at Gatwick and we wish her a very bright future!

Reservation at Sofitel Heathrow April 2024

TripAdvisor rating 5.0/5

john r TripAdvisor review

Booking a stay at the heathrow Sofiitel. Devya Naicker deserves special mention as she was exceptionally.proficient , kind, patient and professional. We were able to conduct our reservation quickly and with very efficient and pleasant help.

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Other web-users rate our hotel

  • 3,848 reviews 9.2/10 Location
  • 6,985 reviews 8.2/10 Room
  • 5,678 reviews 7.9/10 Service
  • 46 reviews 6.1/10 WiFi
  • 3,980 reviews 7.8/10 Comfort
  • 2,824 reviews 6.2/10 Food
  • 1,833 reviews 8.3/10 Cleanliness
  • 1,507 reviews 4/10 Value

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