Novotel Château de Versailles 4 stars

Customer review rating (ALL Rating) 4.6/5 1,283 reviews

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Novotel Château de Versailles - Image 1
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4 Boulevard St Antoine, 78150 LE CHESNAY, France

Description

Hotel extras

  • Family and business hotel close to the center of Paris

  • Contemporary restaurant and lounge bar

  • Five meeting rooms for your seminars and conferences

  • Play area for children

  • Hotel certified ALLSAFE - Stay with peace of mind

Our accommodation(s)

Hotel location

Novotel Château de Versailles

4 Boulevard St Antoine
78150 LE CHESNAY
France

GPS:48.815545, 2.128515

Telephone
Fax +33 1 39 54 94 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

N CAFE

Enjoy a relaxing break in our modern, friendly restaurant with simple, healthy and delicious cuisine. Limited menu at the bar at lunchtime and on December 24 and 31.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,283 reviews

TripAdvisor Rating  4.0/5  1,233 reviews

Good location with parking

Customer review rating 4.0/5

Steve W. Families - Confirmed reviews ALL

The hotel staffs were very helpful and the room was clean and tidy, beds were comfortable.

Dear Mister W., We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. We are delighted that you enjoyed your stay as a whole, especially the quality of our rooms and the availability of our teams. We take good note of your remarks regarding the direction to our hotel. Thank you for sharing this to us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Front Office Manager

Well located but not a 4 stars

Customer review rating 2.5/5

Lally Families - Confirmed reviews ALL

Rooms are not big, no duvet for my girls, we asked for an extra blanket as it was very thin for them and nothing was available. It should be a 3 stars and it is overpriced for what it is. Breakfast is OK but restaurant was disappointing.

Dear LAURA C., Thank you for taking the time to tell us about your experience at the Novotel Château de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For information, our rooms have an area of 23m2. I regret that you did not have an extra blanket because we always have extras in our storage rooms. Did you inform our receptionist during your check-out? Would it be possible for you to give us more information on this matter so that I can take the necessary steps to address the problem and prevent future occurrences? At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie General Manager

Nice place, good location

Customer review rating 4.0/5

László Families - Confirmed reviews ALL

Staff is kind and helpful, good for families

Dear Mister D., We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. It is always a pleasure to receive positive feedback and I am glad that our team made your stay wonderful. I will share your comments with the entire staff because I am sure that this feedback will serve as an encouragement to all us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Front Office Manager

Clean and comfortable stay

Customer review rating 4.5/5

Kelli Families - Confirmed reviews ALL

We enjoyed our stay at the hotel. The room was clean, quiet, and comfortable.

Dear Madam J., We very much appreciate your comments regarding your stay at the Novotel Château de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille Front Office Manager

Cannot say is 4 star

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Has noisy sound at night, The room is so small. The worker attitude is good

Dear sir YUYANG Z., Thank you for taking the time to tell us about your experience at the Novotel Château de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For information, our rooms have a surface area of 23m2 We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie General manager

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Other web-users rate our hotel

  • 587 reviews 8/10 Location
  • 825 reviews 7.3/10 Room
  • 838 reviews 9.2/10 Service
  • 15 reviews 5.8/10 WiFi
  • 502 reviews 7.7/10 Breakfast
  • 377 reviews 7.6/10 Cleanliness
  • 7 reviews 2.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.