Novotel Nantes Centre Gare 4 stars

Customer review rating (ALL Rating) 4.3/5 886 reviews

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Description

Hotel extras

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

Our accommodation(s)

Hotel location

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT "LE VALMY"

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  886 reviews

TripAdvisor Rating  3.5/5  655 reviews

Very bad

Customer review rating 0.5/5

Business T. Business - Confirmed reviews ALL

Hello, The room was very old and the toilette was smelly. I was taking shower and I looked that there was no shampoo. Such a pitty for a 4* hotel and please respect your client with fidelity card

Well located professional staff

Customer review rating 4.5/5

Morwenna G. Solo - Confirmed reviews ALL

This was an unplanned visit as my plane was diverted so I needed somewhere to stay. I tried other Accor hotels but two were fully booked. Luckily the ibis did the booking for me and guaranteed my room as it was late at night and I didn’t want to chance getting there and no bedroom available. I had a very nice welcome at reception. Room spacious and had everything I needed.

Dear MORWENNA G., Thank you for sharing your experience with us. We understand that unplanned situations can be stressful, and we are glad that we were able to provide you with a comfortable and convenient accommodation during your unexpected visit. Ensuring our guests' peace of mind, especially during late hours, is one of our top priorities, and we're pleased to hear that our team at ibis could assist you promptly and guarantee your room. It's delightful to know that you found your room spacious and equipped with everything you needed for a pleasant stay. Your positive feedback regarding our reception team is greatly appreciated and will be shared with them. We hope to have the opportunity to welcome you back in the future under better circumstances, and we aim to provide you with another enjoyable stay. Warm regards, The Management

Great stay

Customer review rating 5.0/5

Pierre I. Business - Confirmed reviews ALL

Great staff, very friendly and professional, felt very welcome.

Dear Mr. I., Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay, and we appreciate your kind words about our friendly and professional staff. It's fantastic to know that you found the desk, restaurant, and your room to be very clean. Your feedback is valuable to us, and we look forward to the pleasure of welcoming you back in the future. Warm regards, The Management

The service is good but not the room

Customer review rating 3.0/5

Landy W. Families - Confirmed reviews ALL

The reception and services are good. Room is clean but the sink and shower tub are clogged. And only two outlets, one is in the bathroom the other one is near the desk. Not convenient.

Mrs. W., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our reception and services. However, we sincerely apologize for the inconvenience you experienced with the clogged sink and shower tub. Your comfort is of utmost importance to us, and we regret any disruption this may have caused during your stay. Rest assured, we are addressing this issue promptly to ensure it does not recur. We also appreciate your feedback about the limited outlets in the room. We understand the importance of convenience and will certainly take your comments into consideration for future improvements. Your feedback is invaluable to us, and we would like to assure you that we are committed to providing a better experience for our guests. If there's anything else you would like to share or if there's a specific way we can make it up to you, please feel free to let us know. We hope to have the opportunity to welcome you back and provide you with an improved and more comfortable stay in the future. Thank you for your understanding La Direction

Well located, good stay

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

The hotel was very convenient to the train station and near the LU tower and chateau. The hotel restaurant was delicious. The room was large, the bed very comfortable. Having a Nespresso machine in the room was delightful and I enjoyed coffee on the couch before getting on with the day. The bathroom was spacious. I highly recommend this hotel.

Dear CHRISTINE P., We very much appreciate your comments regarding your stay at the Novotel Nantes Centre Gare. It is always a pleasure to receive positive feedback regarding our guest's stay. We are happy to read that your visit in Nantes was pleasant, and that you've enjoyed our rooms, the water fountain and our staff. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. Sincerely, La Direction

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Other web-users rate our hotel

  • 259 reviews 8.8/10 Location
  • 419 reviews 5.5/10 Room
  • 427 reviews 9/10 Service
  • 6 reviews 6.2/10 WiFi
  • 170 reviews 8.2/10 Breakfast
  • 128 reviews 5.6/10 Cleanliness
  • 117 reviews 7.5/10 Food
  • 100 reviews 3.1/10 Vibe

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