ibis Nancy Brabois 3 stars

Customer review rating (ALL Rating) 4.5/5 892 reviews

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Description

Hotel extras

  • Fully renovated rooms!

  • 15 minutes from downtown Nancy (by tram or car)

  • Family Rooms, possibility of communicating rooms. Just ask!

  • Over 1,076 ft² (100m²) of customizable event space

  • Private, free undercover car park

Our accommodation(s)

Hotel location

ibis Nancy Brabois

Allée de Bourgogne
54500 VANDOEUVRE LES NANCY
France

GPS:48.650603, 6.145427

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE RESTAURANT

Our restaurant offers simple and healthy cuisine in a warm and friendly setting 7 days a week. Try our terrace for sunny open-air dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  892 reviews

TripAdvisor Rating  4.0/5  528 reviews

Customer review rating 4.5/5

Johan Friends - Confirmed reviews ALL

Prima

Dear JOHAN R., We very much appreciate your comments regarding your stay at the ibis Nancy Brabois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angélique LORGE/Directrice d'Exploitation

Great Location and Helpful Staff

Customer review rating 4.5/5

Ew… Families - Confirmed reviews ALL

We stayed overnight on our way to the Alps. Booked last minute. The hotel reception was kind enough to find us an adjoining room, without having to ask for it. I appreciate the proactive gesture.

Dear EWA J., We very much appreciate your comments regarding your stay at the ibis Nancy Brabois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angélique LORGE/Directrice d'Exploitation

Had a special deal for breakfast but in the hotel it was canceled

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

I booked a room for 2 adults and 2 children with special breakfast deal. In the hotel, postfactum after we ate the breakfast we were forced to pay additional 18 euros because they said they have no idea what is special deal.

Dear ALEXANDER K., Thank you for taking the time to tell us about your experience at the ibis Nancy Brabois. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angélique LORGE/Directrice d'Exploitation

Pleasing refurbishment

Customer review rating 4.5/5

David T. Solo - Confirmed reviews ALL

I have been a regular visitor for the last 20 years or so, but this was my first stay in the last two years, during which time the hotel has been excellently refurbished.

Dear David T., We very much appreciate your comments regarding your stay at the ibis Nancy Brabois. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.* Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angélique LORGE/Directrice d'Exploitation

Terrible

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Receptionist told us our breakfast was from 6am, at came across as breakfast was paid and included, on check out we were surprised to find we had to pay for breakfast! Standard of the breakfast was very poor, stale bread very little selection not worth €32 we were charged. Will not use Ibis again.

Dear LEON O., Thank you for taking the time to tell us about your experience at the ibis Nancy Brabois. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angélique LORGE/Directrice d'Exploitation

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Other web-users rate our hotel

  • 156 reviews 9.1/10 Location
  • 360 reviews 7.6/10 Room
  • 381 reviews 9.6/10 Service
  • 5 reviews 10/10 WiFi
  • 213 reviews 8.6/10 Breakfast
  • 145 reviews 9.1/10 Cleanliness

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