ibis Liverpool Centre Albert Dock - Liverpool One 3 stars

Customer review rating (ALL Rating) 4.3/5 2,642 reviews

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ibis Liverpool Centre Albert Dock - Liverpool One - Image 1
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27 Wapping, L18LY LIVERPOOL, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • An ALLSAFE certified hotel. We have introduced elevated hygiene & prevention measures

Our accommodation(s)

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Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY LIVERPOOL
United Kingdom

GPS:53.399925, -2.98709

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

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Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,642 reviews

TripAdvisor Rating  4.0/5  2,582 reviews

Terrible

TripAdvisor rating 1.0/5

Emma C Business - TripAdvisor review

The hotel is dirty and incredibly dated. It’s like very bad student accommodation. Black mould on the windows and in the bathroom and broken furniture. The only positive is the location . Would not recommend staying here and will certainly not be staying here again.

Great location, small room

Customer review rating 3.5/5

Georgia Solo - Confirmed reviews ALL

Great service, easy to park and good location. Room was a double but very small, luckily was staying on my own because there was no space to walk around bed. Ground floor room too - this meant curtain had to be kept closed for privacy as car park was busy. Bathroom was fantastic!

Dear Georgia, Thank you for sharing your feedback. We are pleased to hear you enjoyed our convenient location and excellent service. We appreciate your comments regarding the room size and privacy concerns. We will take your feedback into consideration for future improvements. We are glad you found the bathroom fantastic. Looking forward to welcoming you back soon. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

Well located, great service, very mouldy walls

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The staff was incredible, breakfast was brilliant and hotel is well located. Unfortunately, the room was ridden with mould on the window wall and smelt awful.

Dear Guest, Thank you for your feedback. We are delighted you appreciated our service and location. We sincerely apologise for the issue you experienced with the room. Rest assured, we take cleanliness seriously and your concerns will be addressed promptly. Kind regards Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One.

Great location

Customer review rating 4.5/5

B S. Friends - Confirmed reviews ALL

Always enjoy this hotel, close to Albert Dock and Liverpool Bonus is having a car park

Dear Barbara, Thank you for your positive review. We are delighted to hear that you always enjoy our hotel's great location near Albert Dock and Liverpool city centre. We are glad that you find our car park to be a bonus. We look forward to welcoming you back soon. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

couple of days in Liverpool

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Break away, good location, hotel worn and shabby in need of a revamp inside and out

Dear Guest, Thank you for your feedback on your recent stay. We appreciate your comments and apologise for any inconveniences caused. Rest assured, we continuously work on improving our facilities. We hope to welcome you back to experience the positive changes. Kind regards, Lisa Thornborrow General Manager ibis Liverpool Centre Albert Dock - Liverpool One

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Other web-users rate our hotel

  • 3,428 reviews 9.6/10 Location
  • 3,593 reviews 5.8/10 Room
  • 2,627 reviews 8.6/10 Service
  • 49 reviews 5.7/10 WiFi
  • 1,894 reviews 3.7/10 Comfort
  • 1,600 reviews 6.9/10 Cleanliness
  • 1,411 reviews 7.4/10 Breakfast
  • 1,000 reviews 7.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.