Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.5/5 1,004 reviews

Novotel Suites Mall Avenue Dubai - Image 1
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Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates & Metro Station

  • Free WiFi access, Private Indoor Car Park

  • Free shuttle service to Kite Beach

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone
Fax +971 4 382 3201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,004 reviews

TripAdvisor Rating  4.5/5  3,744 reviews

Certificate of excellence 2023

Safe & Good location

Customer review rating 4.0/5

Family F. D. ,. I. .. Families - Confirmed reviews ALL

Overall we had a good experience and I would definitely stay here again and recommend to my family & friends for a vacation to Dubai . The swimming pool is a little small for the size of the hotel and on several occasions we had to skip dinner as there was not a good food option for the children and we ended up eating in the mall of the emirates most evenings even though we had half board included in our stay !

Good Stay

Customer review rating 4.0/5

Sandeep K. Families - Confirmed reviews ALL

Excellent services and a great location if you aren't from DXB. Access to all main locations. Highly recommend this Place to anyone seeking to explore Dubai ❤️.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Customer review rating 4.0/5

Rohit K. Couples - Confirmed reviews ALL

It was a satisfying experience.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Excellent Hospitality from the staff at Novotel

TripAdvisor rating 5.0/5

nabze7 TripAdvisor review

Although i only stayed the night, the hotel staff/manager ensured that my stay was pleasant. Upon checking in the sofa bed was a bit dirty and i was moved to a different room immedietley. The staff provided us with a complimentary fruit bowl and breakfast (suhoor) which we didnt have on our booking. Granted this was in ramadan and the selection of food wasnt vast but it was a great gesture nonetheless. a 10min walk gets you into Mall of the Emirates so a great location with lots nearby.

ear Valued guest, We very much appreciate your comments regarding your stay at Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

Very accesible, to the mall with gym & pool for quick leisure. Haven't tried tye pool, will definitely try it next time. Jefferson especially the front desk officer who assisted us during checkin is approachable. Recommended for a quick get away!

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,418 reviews 9.6/10 Location
  • 1,650 reviews 7.8/10 Room
  • 4,009 reviews 9.5/10 Service
  • 28 reviews 8.6/10 WiFi
  • 833 reviews 8.2/10 Cleanliness
  • 612 reviews 8.8/10 Food
  • 553 reviews 8.4/10 Breakfast
  • 359 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.