The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,917 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,917 reviews

TripAdvisor Rating  4.0/5  1,313 reviews

Certificate of excellence 2023

Room stank of musty wet smell similar to that of a un maintained and non aerated wet bathroom.

Customer review rating 1.0/5

Tim B. Families - Confirmed reviews ALL

Room stank musty, similar to that of a wet bathroom. Please note that if you want to be only $100 less than a upmarket hotel per night, you have to at the very least provide rooms that don't smell. Its really offputtingly. Additionally there was grinding all night on friday night from the neighbouring cross river rail project. Kept me up most of the night which meant that I had to hoe a sleep on Saturday afternoon. Pretty poor all round and I would request of you that you reque4st cross river rail to pay for my room. Overall really disappointing however your staff were amazing in trying to accommodate a situation out of their control.

Dear Tim B., Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Customer review rating 5.0/5

Meghan Families - Confirmed reviews ALL

The stay at the Sebel was great. Big room with mini kitchen and living space and balcony. Quiet & clean rooms. The restaurant attached to the hotel was great!

Dear meghan O., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Convenient, pleasant staff, met expectations for price. Thank you.

Dear Pauline B., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location

Customer review rating 4.0/5

B &. L. Couples - Confirmed reviews ALL

Good location, low parking costs The shower over bath was very low...I am 6ft 4 in and had 2cm clearance to ceiling when in shower.

Dear Brett M., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Gaynor Couples - Confirmed reviews ALL

Your staff were extremely efficient and friendly. The room was lovely and the location is ideal.

Dear Gaynor K., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 696 reviews 9.3/10 Location
  • 1,038 reviews 7.2/10 Room
  • 920 reviews 8.3/10 Service
  • 56 reviews 4.4/10 WiFi
  • 357 reviews 7/10 Cleanliness
  • 126 reviews 6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.