Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,374 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,374 reviews

TripAdvisor Rating  4.5/5  1,815 reviews

Certificate of excellence 2023

Great hotel

Customer review rating 5.0/5

Cesar V. Business - Confirmed reviews ALL

Excellent location and people treat you very well

Dear Cesar, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at our hotel and found our location to be excellent. Your kind words about the hospitality of our staff are greatly appreciated. We have noted your feedback regarding the food variety and will certainly take it into consideration to enhance our offerings. We look forward to the opportunity of welcoming you back to Mercure Kraków Stare Miasto in the future. Sincerely, Anastasiia Snizhko - Guest Experience Specialist

A very joyful accommodation

Customer review rating 5.0/5

Nikos Families - Confirmed reviews ALL

Everything in the hotel is great. Friendly staff, clean rooms, good location.

Hassle free stay, very relaxing. Well run hotel.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

One of the nicest hotel I have stayed. Ticked all the boxes. Felt relaxed, at ease there, very happy with everything, room, food, cleanliness, staff, very enjoyable stay.

Modern hotel in great location

Customer review rating 4.5/5

Nataliem Couples - Confirmed reviews ALL

Lovely hotel in a fantastic location opposite the train station which is located in a fantastic shopping centre. Only a 10-minute walk to the main square in the old town. The hotel is clean and modern and the staff are all really helpful and friendly. Great stay.

You do feel as a valuable guest

Customer review rating 5.0/5

Tomasz Business - Confirmed reviews ALL

I am frequently visiting All Accor Hotels and they are good, but this time the kindness of the staff made me feel like I was a guest indeed. They were there for me. That's exceptional. Thank you.

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Other web-users rate our hotel

  • 1,481 reviews 9.8/10 Location
  • 1,278 reviews 9/10 Room
  • 1,679 reviews 9.7/10 Service
  • 23 reviews 9.4/10 WiFi
  • 864 reviews 9.4/10 Breakfast
  • 583 reviews 9.3/10 Food
  • 576 reviews 9.4/10 Cleanliness
  • 440 reviews 9.8/10 Vibe

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