Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 686 reviews

Best price
guarantee
Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
Pullman Kinshasa Grand Hotel - Image 3
Pullman Kinshasa Grand Hotel - Image 4
4 Avenue Batetela, 9535 KINSHASA, Democratic Repub. of Congo

Description

Hotel extras

  • In the heart of the business district, close to downtown.

  • The luxurious comfort of 190 rooms and suites.

  • Large relaxation area: pool, gym, hammam, sauna + beauty treatment center.

  • Flexible and creative dining with 3 restaurants and 3 bars.

  • 11 modern meeting rooms.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Telephone
Fax +243 858 000 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  686 reviews

TripAdvisor Rating  4.5/5  642 reviews

Certificate of excellence 2024

Excellent experience

Customer review rating 4.5/5

Andrew J. Business - Confirmed reviews ALL

A nice hotel, with very cheerful and friendly staff, a nice open air restaurant and swimming pool. Improvements could be made to the air conditioning system - my room was always too cold and the corridor was quite musty with a damp carpet smell. And the coffee machine in the breakfast area needs to be fixed extremely urgently! Final suggestion, you should be able to buy the same wine in all your outlets. Dining at the Atrium, the selection was too small and expensive, and it was not possible to get wine from the bar.

Dear Andrew J., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestions and will take them into account. We are sorry for the inconvenience concerning the temperature. We note that you do not prefer the very strong air conditioning in your room. We will do our best to prepare your room according to your preferences. Concerning the air conditioning, please be reassured that we have already replaced it with 2 new ones. We thank you for these suggestions. Concerning the wine, we have shared your suggestion with our catering manager who is taking it into account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

Had a very good stay

Customer review rating 4.0/5

Alfred Business - Confirmed reviews ALL

I have always enjoyed my stay at Pullman

Dear Alfred B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We used to have breakfast only on the terrace, but a few months ago we had to change the location because we were getting a lot of flies as we are surrounded by several fruit trees. As a result, we opted to move the viennoiseries and sugar mills indoors. Since then, we've had fewer and fewer flies on our breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

Enjoyed it

Customer review rating 4.5/5

Christel Business - Confirmed reviews ALL

Good service, attentive staff, good food, clean room. Hope gym will be renovated soon.

Dear Christel T., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

I really love my country Congo my country, and I am satisfied to see beautiful apartments

TripAdvisor rating 5.0/5

chriswellkola TripAdvisor review

I really love my country Congo, my country, and I am satisfied to see beautiful apartments. without a doubt I am not considering going to stay anywhere while in my house we have several Flat hotels, Restaurants, Super markets. almost everything we have here in Kinshasa Democratic Republic of Congo

Dear Chris, Thank you for your excellent review of your stay at the Pullman Kinshasa. Your satisfaction is our main objective and nothing is more gratifying than to read that we were able to live up to it. We are delighted to read that our teams were able to meet all your expectations on this occasion. Thank you for the rating. Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pierrette.kahambu@accor.com

Service is very good

Customer review rating 4.0/5

Rajnikant V. Business - Confirmed reviews ALL

I enjoyed the stay, but, I thoght the quality of breakfast has gone down

Dear Mr Rajni V., Thank you for taking the time to tell us about your experience at the Pullman Kinshasa Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierrette Kahambu Guest Experience Manager Pullman Kinshasa Grand Hotel pi…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 133 reviews 9.3/10 Location
  • 254 reviews 8.2/10 Room
  • 1,386 reviews 9.5/10 Service
  • 9 reviews 9.1/10 WiFi
  • 419 reviews 9.1/10 Food
  • 205 reviews 9.6/10 Vibe
  • 151 reviews 8.9/10 Breakfast
  • 103 reviews 7.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 (97 reviews)

At 3.631 km

See the hotel
All our hotels in Kinshasa

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.