Hôtel Mercure Marne la vallée Bussy St Georges 4 stars

Customer review rating (ALL Rating) 4.5/5 1,380 reviews

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Description

Hotel extras

  • New bed linen in 2022; family rooms

  • Restaurant open Monday to Thursday evenings; bar and room service

  • Opposite Bussy-Saint-Georges RER station

  • Secure private parking lot

  • 5 minutes from Disneyland Paris

Our accommodation(s)

Hotel location

Hôtel Mercure Marne la vallée Bussy St Georges

44 Boulevard Antoine Giroust
77600 BUSSY SAINT GEORGES
France

GPS:48.839053, 2.712106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PUZZLE

RESTAURANT CLOSED UNTIL GOVERNMENT APPROVAL. Quality restaurant, traditional French cuisine. Capacity for 70 people. Plate service, banquet, family receptions. Children's menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,380 reviews

TripAdvisor Rating  4.0/5  968 reviews

Friendly staff and well located

Customer review rating 5.0/5

Bright Families - Confirmed reviews ALL

It's been a nice 4-day stay. My family has been treated very well by all the staff at the hotel. From reception to restaurant. Everyone is very kind and helpful. And it's super close to Disneyland Paris.

Fantastic family hotel

TripAdvisor rating 5.0/5

Rosieee-T Families - TripAdvisor review

Arrived late at night but got a lovely welcome from reception. Room was clean and spacious. Plenty of choice for breakfast. As we were staying over the Easter weekend the Easter bunny made an appearance in reception and breakfast much to my boy’s delight. The local train station is a couple of minutes walk away and was a direct line to Paris and Disney. Overall we really enjoyed our stay here and would return.

Okay sary

Customer review rating 3.5/5

Preetam R. Friends - Confirmed reviews ALL

Everything was okay, They need to sort out the AC. In March we had to open the windows all night every day. Very warm room.

Dear PREETAM R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The aircon dosen't work until May. The temeratures are too low to use it. I am sorry for the inconvenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager

Good stay

Customer review rating 5.0/5

Fee Families - Confirmed reviews ALL

Lovely hotel. Spacious, clean and modern room. Swift check in Ideal location for exploring paris, hotel 2 mins from Rer Station

Dear FIONA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jérémy V General manager

Ok

TripAdvisor rating 2.0/5

fionat97 Families - TripAdvisor review

Stayed here for 2 nights for a trip to Disneyland Paris. Great location for Disney and Val d'Europe but a bit of a strange town overall. Hotel was just very standard, nothing overly special. We found the staff to be quite cold and at time downright rude. I went down to the bar to ask for a cup of tea and the girl on the bar quite clearly wanted to do anything but be working there. Asked for English breakfast and was told they didn't have it. Asked for a menu and was told they didn't have one but subsequently found one which had English breakfast on there. Nothing big but just left me with a bit of a bad taste. Rooms standard - booked a triple with a double and a single bed for our son. Only thing missing was milk in room.

Dear Fionat97, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marne-la-Vallée Bussy-Saint-Georges. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss with the lady who served you et the bar, I am surprised as she is a very depp involved staff for the hotel. But I you noticed something I have to tell her anyway. Thanks for the comment. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérémy V General manager

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Other web-users rate our hotel

  • 751 reviews 9.4/10 Location
  • 872 reviews 7.1/10 Room
  • 948 reviews 9.2/10 Service
  • 23 reviews 7.9/10 WiFi
  • 487 reviews 8.6/10 Breakfast
  • 367 reviews 7.2/10 Cleanliness
  • 145 reviews 4.1/10 Amenities

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