Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 13,270 reviews

Best price
guarantee
Sofitel London Heathrow - Image 1
Sofitel London Heathrow - Image 2
Sofitel London Heathrow - Image 3
Sofitel London Heathrow - Image 4
Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  13,270 reviews

TripAdvisor Rating  4.5/5  19,314 reviews

Certificate of excellence 2023

Just the "BEST"!

TripAdvisor rating 5.0/5

Linda M TripAdvisor review

Thank you so very much to Kiernan Gomes and the rest of the staff for another wonderful stay and such wonderful support with absolutely everything. The people here make such a difference in the quality of our stay and it is why we have and will continue to stay here every time we fly through Heathrow. Linda and Doug

Great customer service

TripAdvisor rating 5.0/5

mightyatom2018 TripAdvisor review

Shout out to Reservations Agent - Werner Gomindes for his kind assistance. We had a complicated international multi-city overnight flight and inadvertently selected the wrong checkin/checkout date which did not take into account that we were arriving the following day. Werner patiently listened to my explanation and changed our booking. Thank you Werner for your great customer service.

Great receptionist

TripAdvisor rating 5.0/5

Sally32066 Couples - TripAdvisor review

The Sofitel is a very nice hotel although a bit on the expensive side because they had a convention going on and were fully booked. However, the receptionist who checked us in (Aartee, not entirely sure I got the spelling right) was incredibly nice and was able to find an exterior facing room for us and carefully explained what having booked a room with lounge access meant! We are looking forward to the experience! Thanks!

Very Helpful Reservation team

TripAdvisor rating 5.0/5

S R TripAdvisor review

I had to extend my hotel stay reservation because of change in plans. Reservation desk (esp. Kiernan Gomes) was very helpful and helped me out very quickly so that I could have peace of mind. Thank you Sofitel and the reservation team for helping me out

Best hotel , good service from Tajin

TripAdvisor rating 5.0/5

PRAPATHSIRI K TripAdvisor review

Really Comfortable hotel and the staff is really nice, good service. their room is very comfprtable , i have a good sleep here. There is loung club for your private and comfort. The staff name Tajin,she is nice and do the good service. There are variety of food to service you here. Please come here ^^

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,291 reviews 9.3/10 Location
  • 8,232 reviews 7.8/10 Room
  • 7,637 reviews 8.1/10 Service
  • 72 reviews 6/10 WiFi
  • 2,012 reviews 7.8/10 Cleanliness
  • 1,800 reviews 4.8/10 Value
  • 1,301 reviews 8.3/10 Breakfast
  • 5 reviews 3.3/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.