Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,793 reviews

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Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • Less than 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via Skybridge

  • Spa with massage and treatment rooms (managed by external party)

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,793 reviews

TripAdvisor Rating  3.5/5  4,436 reviews

Well located at the centre of KL

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stay here during my business trips. Predictable positive Novotel experience. Staff is very helpful.

Dear Prasenjit R., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Meeting at the hotel

TripAdvisor rating 5.0/5

Relax26287756516 TripAdvisor review

Full day meeting (11-12 Apr 2024) at Novotel KLCC Hotel - Platinum 2. Thanks to Misbha from Banquet, Alif from Technician and Jasmine from Sales, helpful and professional. Foods is nice and fresh. Definitely will come back again for next business trip.

Good and convenient location

Customer review rating 4.5/5

Desmond Y. Couples - Confirmed reviews ALL

Well connected with the major malls

Dear Desmond Y., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and well-connected to major malls. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the near future. Sincerely Angelia Ku General Manager

Good location but room not clean

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Room wasnt clean especially the second day. Never really vacuum or wipe the table. Could still see some crumbs from the night before

Dear C., Thank you for sharing your feedback with us. We are glad to hear you appreciated our convenient location. However, we are truly sorry to learn that your room did not meet our cleanliness standards during your stay, particularly on the second day. Please rest assured, we take your concerns seriously and will address them promptly with our housekeeping team to ensure a more thorough cleaning in the future. We appreciate your valuable input and hope to have the opportunity to exceed your expectations on your next visit. Sincerely Angelia Ku General Manager

Well located only

Customer review rating 0.5/5

Joseph C. Families - Confirmed reviews ALL

Less clean , carpet dirty

Dear Joseph C. Cheong Kui, Thank you for taking the time to share your feedback. We appreciate your kind words regarding our location. We regret to learn of your disappointment with the cleanliness of your room. Please accept our sincere apologies for falling short of your expectations in this regard. Rest assured, your comments have been shared with our housekeeping team for immediate attention and improvement. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Sincerely Angelia Ku General Manager

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Other web-users rate our hotel

  • 2,557 reviews 9.2/10 Location
  • 2,216 reviews 7.7/10 Room
  • 2,119 reviews 7.9/10 Service
  • 71 reviews 7.3/10 WiFi
  • 1,073 reviews 8/10 Cleanliness
  • 924 reviews 6.3/10 Breakfast
  • 875 reviews 5.9/10 Comfort
  • 22 reviews 8.3/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.