Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.3/5 660 reviews

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Description

Hotel extras

  • In close proximity to all tourist attractions and view to Dasara Procession.

  • Well-equipped Banquets and Meeting Rooms. Electric car recharging units 22 Kilowatts A/C

  • Rooftop Out-door Swimming pool, Spa, Fitness Centre

  • Special Children recreation facilities in Kids play area & X-box System available in the lobby

  • Rooftop poolside romantic dining experience for couples available

Our accommodation(s)

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Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSURU
India

GPS:12.330195, 76.64506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  660 reviews

TripAdvisor Rating  4.5/5  2,550 reviews

Certificate of excellence 2023

Poor, frustrating service - there are plenty of better places to stay. Not commensurate of the international brand.

TripAdvisor rating 2.0/5

Ranna P Families - TripAdvisor review

Poor execution of what should be a quality brand. The hotel is well set up and comfortable but the service was extremely poor - had to ask for things multiple times with no reaction, one small example is that there were no hand towels in the room and the AC control was missing. Having asked multiple times, I eventually gave up on it. Really disappointing for what should have been a recognised international standard.

Dear Mr. Ranna, Thankyou for sharing your feedback. Please note that in regards to the above feedback received on the portal we are not able to source any feedback shared in this regard at the hotel from the guests. Please note that we take all the feedback shared as a guide to improvement and to understand the above feedback in details we would request you to kindly advise a coordinate of your email id // contact number to connect with you to discuss the above feedback in detail. Alternatively you can reach out to us at +91 9148790124 or Kanchan.Kumar@accor.com and we will be happy to hear from you on all the aspects. Look forward to connect with you. Regards Kanchan Kumar Grand Mercure Mysore

Good stay

Customer review rating 4.0/5

Balamurugan N. Families - Confirmed reviews ALL

Stay was good but bit expensive,

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards, John SURENDRANATH General Manager Grand Mercure Mysore

Good location and amenities but mediocre buffet food

Customer review rating 1.5/5

Pradeep K. Families - Confirmed reviews ALL

Stay was good but the food (breakfast, lunch, a la carte) wasn’t good. We even ordered some coffee and it was not even as good as any roadside Darshini restaurants ₹10 coffee but they charged ₹350 for 1 cup. Ridiculous pricing but can’t keep up standards. If you charge so much money, it better be worth it and best coffee feeling.

Well not that great like before

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We stay here at least once in three months. This stay was not great because WiFi issue, room was stinking , Flooring had gone bad.

Very god stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good hotel, nice pool on the roof. Restaurant food was very good. Enjoyed the stay.

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Other web-users rate our hotel

  • 829 reviews 9.1/10 Location
  • 2,132 reviews 7.8/10 Room
  • 3,560 reviews 8.8/10 Service
  • 34 reviews 9/10 WiFi
  • 1,842 reviews 7.8/10 Food
  • 1,163 reviews 7.7/10 Cleanliness
  • 751 reviews 7.7/10 Breakfast
  • 727 reviews 9.1/10 Vibe

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