The Retreat Palm Dubai MGallery by Sofitel 5 stars

Customer review rating (ALL Rating) 4.8/5 421 reviews

Best price
guarantee
The Retreat Palm Dubai MGallery by Sofitel - Image 1
The Retreat Palm Dubai MGallery by Sofitel - Image 2
The Retreat Palm Dubai MGallery by Sofitel - Image 3
The Retreat Palm Dubai MGallery by Sofitel - Image 4
East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237, 0 Dubai, United Arab Emirates

Description

Hotel extras

  • In close proximity to Nakheel Mall, Aquaventure waterpark and The Pointe

  • All-Inclusive Wellness Retreats

  • 360 degree wellness programmes and packages

  • Healthy food and beverage options including vegan and paleo-friendly dishes

  • Daily wellness and fitness activities

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Retreat Palm Dubai MGallery by Sofitel

East Crescent, The Palm Jumeirah, Dubai, UAE, PO Box 118237
0 Dubai
United Arab Emirates

GPS:25.139515, 55.142383

Telephone
Fax +971 4 394 4785

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  421 reviews

TripAdvisor Rating  4.5/5  4,741 reviews

Amazing service

TripAdvisor rating 5.0/5

Tessa D TripAdvisor review

Best baby moon I’ve ever been on! The buffet made my friend SO happy, the food was delicious! Thank you Islam for being so generous and welcoming. For sure we’ll come back again!

Best babymoon :D

TripAdvisor rating 5.0/5

Caity V TripAdvisor review

A wonderful stay, and delicious seafood buffet at Vibe restaurant. Thank you Islam for your great service ! Such a beautiful view at the pool, and great service.

Very good

TripAdvisor rating 5.0/5

Zeeshan M TripAdvisor review

Islam is the best, for hospitality and services he looked after us a lot and helped us when we first come to restaurant, He made our experience very enjoyable and we left happy and food was very nice too Weather was nice and the pool was really hot

Best Hotel experience ever

TripAdvisor rating 5.0/5

MELIZS10 TripAdvisor review

The experience in this hotel has been OUTSTANDING from start to finish , I DO NOT WANT TO LEAVE :( From the moment I stepped foot into the grand entrance of this luxurious hotel, I knew I was in for an unforgettable experience. The staff greeted me warmly and efficiently checked me in, ensuring a seamless start to my visit. The reception staff have been extraordinary throughout my whole trip . Abhishek, Shiela, Syed, Timothy, and Syrgabek, have been absolutely amazing. From their warm welcome to friendly assistance, every interaction was marked by professionalism and genuine care. Their attentiveness and efficiency made my stay truly memorable. The rooms at this hotel are incredibly comfortable and impeccably clean, ensuring a restful and enjoyable stay. The plush bedding and thoughtful amenities provided a welcoming retreat after a day of exploration. The housekeeping team, led by Nihat and Yaksh, deserves special commendation for their exceptional service. Each day, they meticulously maintained the cleanliness of the room, leaving it spotless and refreshed. Their attention to detail and dedication to guest satisfaction truly enhanced my experience, making me feel pampered and well-cared for throughout my stay. The security team, led by Javid and Tika, ensures a safe and welcoming environment at the hotel, always ready to assist with a friendly smile. The valet team at this hotel, consisting of Gerald, Mansoor, Khan, Raja, and Shabaz, epitomizes efficiency and kindness. Their quick service and helpful demeanor make arriving and departing a breeze, with each member going above and beyond to ensure guests' needs are met with a smile. Whether providing speedy retrieval of taxis or offering assistance with luggage, their professionalism and friendliness leave a lasting impression, contributing to the overall exceptional experience at the hotel. The culinary experience at this hotel is nothing short of extraordinary, boasting a tantalizing array of delectable dishes and exquisite flavors. Under the guidance of Jalees and John ( as well as many other amazing core staff) , the dining options showcase a diverse range of cuisines, satisfying every palate and preference. From gourmet fine dining to casual fare, each meal is a culinary adventure, expertly crafted with the finest ingredients and served with impeccable attention to detail. The exceptional quality and variety of food elevate the overall guest experience to new heights. A massive shoutout to John for orchestrating my unforgettable birthday dinner on the beach, turning it into an outstanding evening to cherish forever. A heartfelt thank you to Nikita, Amith, and Anita at Chapters Cafe for their exceptional service and for serving up the most beautiful coffees and pastries, making every visit a delight. The facilities at this hotel are truly exceptional, offering a haven of relaxation and entertainment for guests. The serene spa provides a tranquil escape, while the clean and well-equipped gym allows for invigorating workouts. For those seeking leisurely pastimes, the snooker table on the beach and the foosball table offer endless fun, along with Jenga and a large chess set for friendly competitions. Matarr, with his warm demeanor, not only guided my partner in the gym but also proved to be a formidable opponent on the snooker table, adding an extra layer of enjoyment to our stay. Although we don't have children ourselves, we were thoroughly impressed by the amazing children's facilities at this hotel. From the vibrant kids' club offering engaging activities to the dedicated children's section on the beach filled with child-appropriate amenities, it's clear that every detail has been carefully considered to ensure little ones have a memorable and enjoyable stay. Even without kids of our own, witnessing the joy and excitement of families taking advantage of these fantastic offerings added an extra layer of delight to our experience at the hotel. I also want to express my sincere appreciation to the staff for their unwavering dedication and hard work during the storm, ensuring the safety and well-being of all guests. Their quick thinking and decisive actions in keeping everyone secure during challenging times exemplify their professionalism and commitment to guest care. Their efforts did not go unnoticed and have truly left a lasting impression on me. Thank you for your exceptional service and dedication, even in the face of adversity. The staff at this hotel truly redefine hospitality with their unparalleled friendliness, kindness, and unwavering dedication to guest satisfaction. From the moment I arrived, Omar, Bimal, Rizwan, Ridwan, Yasir, Swipnal, Lu Lu, Santhosh, Obaid, Irshad, Mohamed, Islam, and Ayush ( amongst the other amazing staff ) went above and beyond to ensure that my every need was met with a warm smile and genuine care. Their exceptional level of service and willingness to accommodate even the smallest request made me feel valued and appreciated throughout my stay. It's rare to encounter such a remarkable team of individuals who embody the true essence of hospitality, making my experience at this hotel nothing short of extraordinary. From their amazing smoothie making to lightning-fast service, this staff is hands down the best I've ever experienced. In closing, I extend my heartfelt gratitude to the exceptional staff at this hotel for providing an unforgettable experience. From their warm hospitality to their dedication to excellence in every aspect, they have truly made my stay remarkable. Without a doubt, I am already looking forward to returning and visiting again, 100% certain that this hotel will be my first choice when I come back to Dubai. A massive thankyou from room 216 - Meliz & Veli

Dear MELIZS10, Thank you very much for sharing your outstanding experience at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to hear that your stay was memorable from start to finish. It is truly heartwarming to read your kind words about our heartists like Abhishek, Shiela, Syed, Timothy, Syrgabek, Nihat, Yaksh, Javid, Tika, Gerald, Mansoor, Khan, Raja, Shabaz, Jalees, John, Nikita, Amith, Anita, Matarr, and others. Your compliments regarding our rooms, dining options, facilities, and children's amenities are greatly appreciated. We are also grateful for your recognition of our team's dedication during challenging times. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back to The Retreat Palm Dubai MGallery by Sofitel for another outstanding experience. Yours sincerely Samir Arora General Manager

Memorable experience ❤️

TripAdvisor rating 5.0/5

GrandTour41685647065 Families - TripAdvisor review

We had a wonderful time our short stay very memorable .lovely pool and beach area so clean fabulous and nice view.Special thanks to Jeanette she’s very kind, approachable attentive to details we really enjoyed . Surely we will comeback soon!

Dear GrandTour41685647065, Thank you for sharing your wonderful experience at The Retreat Palm Dubai MGallery by Sofitel. We are thrilled to hear that you had a memorable stay and enjoyed our pool and beach area with fabulous view. I will personally share your kind words with Jeanette. who will be delighted to hear your kind words about her exceptional service. We look forward to welcoming you back soon for another fantastic stay. Yours sincerely, Samir Arora General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 740 reviews 7.7/10 Location
  • 1,550 reviews 8.7/10 Room
  • 2,925 reviews 9.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 1,079 reviews 7.8/10 Food
  • 864 reviews 8.9/10 Cleanliness
  • 672 reviews 8.8/10 Beach
  • 555 reviews 9/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.