Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 476 reviews

Novotel Darwin CBD - Image 1
Novotel Darwin CBD - Image 2
Novotel Darwin CBD - Image 3
Novotel Darwin CBD - Image 4

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  476 reviews

TripAdvisor Rating  3.5/5  1,787 reviews

Overpriced for the condition of the hotel.

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I used to love staying in your hotel, but I feel it is now old and unmaintained, and feels dirty.

Hi Vicky, Thank you for taking the time to share your feedback with us. We're disappointed to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by the condition of the hotel and the issues you encountered with cleanliness and maintenance. Your concerns are taken seriously, and we will address them with our team to ensure that necessary improvements are made. We appreciate your kind words about our attentive front desk staff and hope to have the opportunity to regain your trust in the future with a more enjoyable stay. Sincerely, Quennie Pearl Lazarte Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Great hotel, exceptional customer service

Customer review rating 5.0/5

Ian Solo - Confirmed reviews ALL

Arrived early, room was ready, treated by the best Novatel Darwin employee, as always. Couldn’t have asked for better customer service.

Hi Ian, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that our exceptional customer service exceeded your expectations once again. It's always a pleasure to have you stay with us, and we're delighted that our team could make your early arrival seamless and enjoyable. We appreciate your kind words and look forward to welcoming you back for another fantastic stay at the Novotel Darwin CBD! Sincerely, Quennie Pearl Lazarte Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Good all round stay

Customer review rating 4.5/5

Weldon J. Couples - Confirmed reviews ALL

Enjoyed my stay and my upgrade was very nice. Breakfast was ok, plenty of choices, buffet style is never as good as fresh cooked though. Dinner meals were good but some sides were only just warm.

Hi Weldon, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your overall stay and that you appreciated the upgrade. We're sorry to hear that breakfast didn't fully meet your expectations; we'll certainly take your comments into consideration to improve our offerings. Your feedback regarding the temperature of dinner sides is also noted, and we'll work on ensuring that all aspects of our meals are served at the ideal temperature. We appreciate your insights and hope to have the opportunity to welcome you back for an even better experience in the future! Sincerely, Quennie Pearl Lazarte Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Location, compact

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

There for meeting. All worked well

Hi Kevin, Thank you for choosing our hotel for your meeting! We're glad to hear that everything worked well for you during your stay. We apologize for the oversight regarding the teaspoon and appreciate you bringing it to our attention. Your feedback helps us improve, and we'll ensure it's addressed promptly. We hope to have the opportunity to welcome you back for another productive visit in the future! Sincerely, Quennie Pearl Lazarte Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Stayed for work accommodation was lovely...staff helpful wel located and parking on premises

Customer review rating 5.0/5

Julie D. Business - Confirmed reviews ALL

Great work stay enjoyed breakfasts parking onsite lovely room and staff courteous and accommodating.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 225 reviews 9.6/10 Location
  • 458 reviews 5.3/10 Room
  • 364 reviews 7.9/10 Service
  • 13 reviews 7.3/10 WiFi
  • 184 reviews 5.1/10 Comfort
  • 164 reviews 4.2/10 Cleanliness
  • 143 reviews 5.4/10 Amenities
  • 106 reviews 6.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Darwin