ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.2/5 3,585 reviews

Best price
guarantee
ibis London Earls Court - Image 1
ibis London Earls Court - Image 2
ibis London Earls Court - Image 3
ibis London Earls Court - Image 4
47 Lillie Road, Earl's Court, SW6 1UD LONDON, United Kingdom

Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub. Large screen also available.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,585 reviews

TripAdvisor Rating  3.5/5  6,001 reviews

Beware the Car Parking Scam!

TripAdvisor rating 1.0/5

Roam43628190233 TripAdvisor review

I attended the hotel on 2nd April and was chosen on the basis it provided ample underground car parking. Unfortunately upon arrival, none of the ticket machines in the basement were working and I was advised by the staff that they hadn't been for some time, but I could pay via Ipad in reception which I duly did. A couple of weeks later, I received an email from ParkingEye who manage the car park on behalf of Ibis fining me £100 for non payment. I appealed the fine providing my booking and Credit Card Statement demonstrating that the payment had been taken and assumed it may have been an administrative error. Shortly after the Parking company advised my appeal had been rejected on the basis that whilst they now accepted I had paid for parking, the had reviewed the timing and I had paid for 15minutes less than when I actually exited. Had it not taken me 20minutes to check out of the hotel due to the number of people in reception and 2 flustered receptionists I would have been on my way long before! There is no grounds for further appeal as ParkingEye have "Chosen not to particpate in the Parking Ombudsman Scheme" so I am stuck with a fine I have no option but to pay. Unfortunately my stay was ruined by what feels like parking gangsterism, and will mean I no longer stay at Ibis having stayed previously, and have had them removed from our approved hotels list for business. This was on top of the heavy building work that was going on at the time (which I incidentally was not advised of) but was prepared to accept on the basis of neceesary upgrades. My advice - Stay clear....especially if you have a vehicle!

Good location, reasonably priced in comparison

Customer review rating 3.5/5

Mp Friends - Confirmed reviews ALL

Modern and clean renovation but work still being done. Generally good service. Some lack of attention to how things work in practice in rooms eg sinks to shallow to easily fill kettle, bathroom glasses to short to hold toothbrushes and side tables decorative to go with decor but a bit too small for functionality with nothing to stop things falling off and no drawers.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that the courtesy and efficiency of our staff made a positive impact during your stay, and that you found our bathroom facilities to be excellent. However, we regret to hear that the amenities did not fully meet your expectations. While we strive to provide essential conveniences, we do take note of your suggestions for improvement in the allocation of items such as tea bags and toilet rolls. Additionally, we appreciate your constructive comments regarding room functionality. We understand that every detail counts in enhancing our guest's experience and will take your observations into consideration. We are also pleased that you recognized our hotel's good location and modernity post-renovation. It is our constant endeavor to maintain a high standard of cleanliness and service for our valued guests. Your feedback is instrumental in our ongoing efforts to improve our service and we look forward to the opportunity to exceed your expectations in a future visit. The entire team looks forward to welcoming you back. Kindest regards, Supriya Rai, Guest Relations Manager

Good stay

Customer review rating 4.0/5

Billy Couples - Confirmed reviews ALL

Micky, the receptionist was excellent. Room was great, but the renovation made it too loud sometimes in the morning. Overall stay experienced was good.

Dear Billy, Thank you for taking the time to review your stay. We appreciate your kind words towards our team members. It encourages us to continue to maintain the high standards of service we set ourselves. We are sorry, however, that your recent stay at our hotel did not quite meet your expectations and apologise for the disturbance you experienced. Please let us know of any concerns you may have while on-site and we will do our best to find a solution for you. We are looking forward to welcoming you again. Kind Regards, Supriya Rai, Guest Relations Manager

The breakfast it was delicius and the service from mathew excelent

TripAdvisor rating 5.0/5

Alonso S TripAdvisor review

Great service, thank you Mathew. The breakfast it was delicius. Alonso Sandoval Alejandra Cubillos First time in UK. From Puerto Vallarta México. ……………………………………………………………………………………………………………………………………………………………………………………………………..

Dangerous scam artist property construction loud noises !

TripAdvisor rating 1.0/5

Melissa B Solo travel - TripAdvisor review

I’m doing a complaint against ibis Earl’s Court I told them I was sick there wasn’t even bottled water or small snacks no room services no phone service for emergency and that’s dangerous I was I’ll and the morning they shouted to me OPEN THR DOOR after I clearly explained to them I was sick and extending! After the bad experience and nasty treatment I decided to check out form this point I’m asking for a FULL refund from the poor treatment and horrible communication when I stated to them many times the same thing and they refused to help or accommodate me while I’m sick. For that amount of money there should be at LEAST a bottle of water and room service for guest!! They are scamming guests badly! Plus dangerous construction and wires everywhere! Disgusting experience and never again! Construction going on and didn’t disclose before booking! Scam artist ! Don’t trust! Safety risk construction and wires everywhere. Dangerous. Don’t book!!!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,743 reviews 9.4/10 Location
  • 4,001 reviews 7/10 Room
  • 3,225 reviews 9.1/10 Service
  • 97 reviews 6.4/10 WiFi
  • 1,729 reviews 9/10 Breakfast
  • 1,516 reviews 7.7/10 Cleanliness
  • 1,072 reviews 6.4/10 Vibe
  • 745 reviews 8.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.