Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,441 reviews

Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 1
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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4

Description

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Our accommodation(s)

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,441 reviews

TripAdvisor Rating  4.0/5  3,022 reviews

Very relaxing and enjoyable stay

TripAdvisor rating 4.0/5

glosflyhalf TripAdvisor review

Booked through Secret Escapes for my wife's birthday. A very enjoyable stay including a treatment at the Spa, use of the pool and a really excellent meal in the Oak Restaurant. Staff were very welcoming and helpful, particularly Cheryl and Morgan on reception and the excellent Maitre D, Kelvin in the restaurant. Minor complaint about the hard pillows and the lack of EV chargers but these didnt detract from a lovely stay.

Pretty location

Customer review rating 3.5/5

Norman C. Couples - Confirmed reviews ALL

We thought the location and room were excellent but having stayed at 2 other Mercure Hotels in the area recently we thought the Food Choices in the Restaurant and Bar were very poor

Comfortable

Customer review rating 4.0/5

Philip D. Couples - Confirmed reviews ALL

Accommodation and food were good although the same menu every night was not appreciated thank goodness we were able to use the bar menu for a change. At breakfast we were impressed by the helpful and hard working young man Jardel. We also liked Morgan the charming young man on reception.

Okay

Customer review rating 3.0/5

Brian H. Couples - Confirmed reviews ALL

The room was amazing but the food was disappointing. The evening meal options were very limited so had to order food that you know you were not going to enjoy. All the hot food in the morning at breakfast was warm at best and as it had obviously been out for a while had dried out. Also, the billing was confusing, when we checked-in, the receptionist insisted we paid a further £50 deposit which on top of the £50 already allocated through Secret Escapes. We were informed that if we spent more than the £50 already allocated the additional fees owed would be taken from this, but, on check-out I was forced to pay a further £20 as the total bill was £70 and the extra was not taken from the additional £50 paid at check-in. So why was I forced to pay the additional £50 on check-in when I was then forced to pay the additional money owed when we checked out!

Great Stay

Customer review rating 5.0/5

John W. Business - Confirmed reviews ALL

Can't fault anything from start to finish, the whole experience was great from the staff, the cleanliness, the room and the food. Thank you!

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom Morris Reception Manager

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Other web-users rate our hotel

  • 500 reviews 9.4/10 Location
  • 1,627 reviews 6.7/10 Room
  • 1,409 reviews 7.9/10 Service
  • 49 reviews 2.2/10 WiFi
  • 1,027 reviews 6/10 Food
  • 681 reviews 5.5/10 Wellness Area
  • 574 reviews 7.6/10 Breakfast
  • 556 reviews 5.5/10 Cleanliness

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