Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,855 reviews

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Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,855 reviews

TripAdvisor Rating  4.5/5  1,558 reviews

Certificate of excellence 2024

yes

Customer review rating 4.0/5

Shokoufeh S. Business - Confirmed reviews ALL

that was great. I had alot of mosquito bites. I did not go any where except hotel and congress. they are painful and big.

Dear Mrs. S., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your for the recent inconvenience; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Already knew the hotel from previous visit !

Customer review rating 4.5/5

M M. Couples - Confirmed reviews ALL

This time we were uncomfortable because our fridge would not cool.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. Please rest assured that we are taking the appropriate measures to address the inconvenience you have mentioned and prevent future occurrence. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Well-appointed hotel in excellent location

Customer review rating 5.0/5

Maureen Friends - Confirmed reviews ALL

Our stay for several days in April exceeded our expectations. The facilities and dining were superb, the staff were both welcoming and accommodating, and the Recoleta location was excellent for its access to local sights, restaurants, shopping, and as a base for touring the area.

Dear Mrs. G., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Concergie who was in charge of me was veyr kind and nice. The room was outstanding.

Dear Mr. N., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.0/5

David W. Solo - Confirmed reviews ALL

I had an unpleasant interaction with your reception staff on arrival.

Dear Mr. Collins W., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to take care of this inconvenience and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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Other web-users rate our hotel

  • 475 reviews 9.7/10 Location
  • 671 reviews 7.5/10 Room
  • 1,254 reviews 9.4/10 Service
  • 12 reviews 5.6/10 WiFi
  • 312 reviews 7.9/10 Breakfast
  • 260 reviews 7.7/10 Food
  • 245 reviews 8.1/10 Comfort
  • 238 reviews 7.7/10 Amenities

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