Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 11,343 reviews

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

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Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  11,343 reviews

TripAdvisor Rating  4.5/5  2,863 reviews

Certificate of excellence 2023

Amazing Hotel

Customer review rating 4.5/5

Jennifer Solo - Confirmed reviews ALL

I really enjoyed my stay, I always love coming here. Tony, Naomi, Hooman, I cant remember the girl that checked me in but she was working in the AM of the 06/04 and ha slong dark hair with glasses, hats off to how great your customer service was. Specifically Naomi and Tony for being so kind when I come in just like when I stayed last year. Unfortunately mid stay I did get food poisening from club milesime. I normally am fine eating there but it is strange they have raw meat sitting out (don't know how long for or how often it is getting replaced) which I am certain it was the raw tassy salmon I ate that got me sick. I was sick within an hour after and the rest of my trip I was in bed :(. But overall I love this hotel but people should just be mindful when they pick their foods in the club. Still an amazing and beautiful hotel!

Bonjour Jennifer, Greetings from Sofitel Sydney Darling Harbour and thank you for sharing your comments following your recent stay. We are delighted that your overall experience was a positive one and are grateful for your kind words for the team at Club Millésime. I reconfirmed with our Executive Chef: the food is out for a maximum of 15 to 20 minutes and all cold foods are kept chilled prior to being served. Did you inform anyone from the team when you felt unwell? We do of course take all accounts of possible food poisoning very seriously. Food poisoning sets in 24 hours after eating, may we ask if this was the case? Please do reach out to me at any time, I am looking forward to hearing from you. Thank you, Kind regards, Katharina Katharina Enzinger Director of Rooms T. +61(2… Sofitel Sydney Darling Harbour 12 Darling Drive, Sydney NSW 2000, Australia www.sofiteldarlingharbour.com.au | www.accorhotels.com

Customer review rating 5.0/5

Nwiya T. Families - Confirmed reviews ALL

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and friendly. We really enjoyed our stay at Sofitel. We will stay again for sure. Nwiya T.

Bonjour Nwiya, Greetings from Sofitel Sydney Darling Harbour and thank you for sharing your comments following your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katharina Katharina Enzinger Director of Rooms T. +61(2… Sofitel Sydney Darling Harbour 12 Darling Drive, Sydney NSW 2000, Australia www.sofiteldarlingharbour.com.au | www.accorhotels.com

"Well located", "Good stay"

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

Staff were amazing, had to rebook after setback on Cruise ship engine troubles so Bethany was the" best". Thank you for helping us and easing the worries your service was 1st class. Restaurant was great. Champaigne bar staff were really kind and the service was fantastic. The experience was really 1st class.

Bonjour Wayne, Greetings from Sofitel Sydney Darling Harbour and thank you for sharing your comments following your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katharina Katharina Enzinger Director of Rooms T. +61(2… Sofitel Sydney Darling Harbour 12 Darling Drive, Sydney NSW 2000, Australia www.sofiteldarlingharbour.com.au | www.accorhotels.com

Very good

Customer review rating 4.0/5

J Business - Confirmed reviews ALL

Very. nice room, and well maintained. Great service overall. Two area for improvement: 1. The gym is small and lacks adequate equipment and treadmills for the morning rush (and the windows were dirty). 2. The breakfast area is very nice but the options are very limited and queueing for breakfast was very unsatisfactory. Coffee needed to come out more quickly (not after I had finished eating) and there needed to be more options for hot breakfast.

Excellent checkin, room lovely, mini bar got stuff in it. Restaurant best we had in Sydney

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent

Bonjour Thada, Greetings from Sofitel Sydney Darling Harbour and thank you for sharing your comments following your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Katharina Katharina Enzinger Director of Rooms T. +61(2… Sofitel Sydney Darling Harbour 12 Darling Drive, Sydney NSW 2000, Australia www.sofiteldarlingharbour.com.au | www.accorhotels.com

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Other web-users rate our hotel

  • 2,718 reviews 9.4/10 Location
  • 5,078 reviews 8.2/10 Room
  • 5,509 reviews 8.4/10 Service
  • 42 reviews 4.7/10 WiFi
  • 1,392 reviews 7.4/10 Amenities
  • 1,215 reviews 7.6/10 Cleanliness
  • 1,174 reviews 8.9/10 Vibe
  • 1,091 reviews 7.7/10 Breakfast

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